Online doctor consultation platform Lybrate has extended its service to Facebook Messenger, which allows people to make health-related queries, get tips on health, and take a health quiz with the company's chatbot.
Lybrate's bot is accessible on its Facebook page, while the URL to the chatbot can be shared as a hyperlink as well. For now, the service does not allow booking of doctors through the messenger chatbot.
The integration is similar to Practo's integration with Twitter, launched in April 2016, where users can send health queries to the @AskPracto Twitter handle, which would send the user relevant links to articles on its consultation page. Lybrate's bot shares links and excerpts from articles on its Q&A portal on health issues, and says that it keeps the identity of its users anonymous and private. Lybrate has also integrated its Health Quiz feature in the Messenger bot to drive engagement and awareness about health issues.
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